Case study

Three months inside one hospital system's entry-level pipeline.

A regional hospital system in northeast Indiana partnered with Wend Care to recruit for entry-level positions across locations. Here's what the first three months looked like, leading to Wend Care becoming its #1 source of hires.

The situation

This hospital system partner carries a standing load of open positions—about 550 to 600 across the entire organization on a daily basis, spanning every department and seniority level. The roles that reopen most frequently are entry-level and support positions: patient care technicians, CNAs, lab support techs, and unit clerks.

Supplementing existing recruiting efforts, Wend Care built a continuous pipeline of local talent for an agreed-upon set of positions, without hiring staff needing to learn new software, change their vetting process, or pay for services up front.

What we did

Reached

We utilized our own marketing budget to advertise relevant job openings on social media across the system's commuting area, connecting with local talent that was interested and ready to apply.

Supported

Our career counselors texted with every candidate — answering questions, sharing links to job openings, and setting expectations — ensuring interest survived long enough to generate strong applications.

Routed into their process

Every candidate applied through the system's own job listings. Its screening, vetting, and credentialing standards applied unchanged — we fill the top of the funnel, the employer keeps full control of hiring.

The first three months

368

Applicants for pre-approved patient care roles

239

Arrived already certified (CNA, CCMA, CPT, QMA)

4–6

New applicants per day at steady state

1–3

Hires starting per week, direct to payroll

Total fees charged before those hires started work: $0.

The pipeline, in proportion

Nearly two out of three candidates already held a healthcare certification when we connected with them — qualified workers ready to begin the system's hiring process on day one, not prospects who might get certified someday.

Three months of applicants for one hospital systemHorizontal bar chart: 368 applicants for patient care roles, of which 239 — about 65 percent — already held healthcare certifications.Applied to pre-approved patient care roles368Already certified in healthcare (65%)239

Wend Care's recruiting efforts resulted in one to three hires per week—generating a consistent pipeline of local talent ready to fill positions as they became available.

What it cost

There was no set-up fee, no subscriptions, and no marketing costs. Wend Care funded the digital marketing campaigns, and the hospital system paid a flat fee per hire, resulting in a cost per hire that is roughly 38% cheaper than traditional recruiting services.

Figures reflect three months of partner hiring data, northeast Indiana.

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